Vasant Club Privacy Policy

1Introduction

Vasant Club ("we", "us", "the platform") is committed to protecting the privacy and personal data of all registered users and visitors. This Privacy Policy describes our practices for collecting, using, storing, and protecting personal information in connection with the Vasant Club website and mobile application.

This policy is intended for users in Pakistan and is written in plain English so that it is easy to understand. It should be read alongside our Terms and Conditions and Responsible Gaming policy, all of which together form the agreement between you and Vasant Club.

By registering an account, using the platform, or depositing funds via JazzCash, Easypaisa, Raast, bank transfer, or any other supported method, you confirm that you have read and accepted the practices described in this policy.

2Data We Collect

We collect personal data that falls into the following categories:

Category	Examples	Purpose
Identity Data	Full name, date of birth, username	Account creation and age verification
Contact Data	Email address, phone number	Account communications and support
Financial Data	Payment method details, transaction records, PKR balances	Deposits, withdrawals, fraud prevention
Technical Data	IP address, device type, browser, OS	Security, fraud detection, platform optimisation
Usage Data	Pages visited, bets placed, session duration, game history	Platform improvement, responsible gaming monitoring
Verification Data	CNIC copy or other identity documents when requested	KYC compliance and withdrawal verification

3How We Collect Your Data

We collect your personal data through the following means:

• Direct interactions — when you register an account, complete your profile, make a deposit or withdrawal, contact support, or respond to a survey.
• Automated technologies — as you use our website or app, we automatically collect technical and usage data through cookies, server logs, and similar tracking tools.
• Third-party sources — payment processors such as JazzCash and Easypaisa may share transaction confirmation data with us to verify deposits and withdrawals to your account.
• Verification providers — where identity checks are required, we may use third-party verification services to confirm the documents you submit.

4How We Use Your Data

We use the personal data we collect for the following purposes:

• Account management — to register and maintain your Vasant Club account, verify your identity, and process your login credentials securely.
• Transaction processing — to handle deposits and withdrawals in PKR through your chosen payment method, including JazzCash, Easypaisa, Raast, bank transfers, and mobile wallets.
• Customer support — to respond to your queries, resolve disputes, and communicate important account-related updates.
• Platform improvement — to analyse usage patterns, fix bugs, and develop new features that better serve Pakistani users, including cricket betting markets and PSL coverage.
• Security and fraud prevention — to detect and investigate suspicious activity, protect user accounts, and prevent money laundering or other unlawful use of the platform.
• Responsible gaming monitoring — to identify usage patterns that may indicate problematic gambling behaviour and to apply account limits or cooling-off periods where appropriate.
• Marketing communications — if you have opted in, to send you information about promotions, bonuses, and new features. You can opt out at any time through your account settings.

5Sharing Your Data

Vasant Club does not sell your personal data to any third party. We may share your information with third parties only in the following limited circumstances:

• Payment service providers — we share the minimum necessary data with payment processors to complete your transactions. These providers are bound by their own privacy obligations and may not use your data for any other purpose.
• Identity verification providers — when KYC checks are required, your submitted documents may be processed by a third-party verification service operating under strict confidentiality obligations.
• Technology and hosting providers — our platform infrastructure, including servers and cloud storage, may be managed by third-party providers. These providers only access data as required to provide services to Vasant Club.
• Legal and regulatory requirements — we may disclose your data if required to do so by law, court order, or where we believe disclosure is necessary to prevent fraud, protect safety, or comply with applicable obligations.
• Business transfers — in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction. We will notify affected users before any such transfer is completed.

In all cases, we require third parties to maintain the confidentiality of your information and to use it only for the specified purpose.

6Payments and Transactions

All financial transactions on Vasant Club are denominated in PKR. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, a bank transfer, or another supported method, the relevant payment provider processes the transaction on our behalf. We store a record of each transaction — including the amount, date, method, and status — for account management, fraud prevention, and dispute resolution purposes.

We do not store full card numbers or mobile wallet PINs. Sensitive payment credentials are handled exclusively by our payment provider partners, who operate under their own security standards and privacy frameworks.

7Cookies and Tracking

Vasant Club uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit our website or use our app.

7.1 Types of Cookies We Use

• Essential cookies — required for the platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that help us detect suspicious activity.
• Analytics cookies — help us understand how users navigate the platform, which pages and features are most popular, and where technical issues occur. This data is used in aggregate and does not personally identify you.
• Preference cookies — remember your settings and preferences such as language, display options, and previously used payment methods to make your experience smoother on return visits.

7.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect the functionality of the platform — for example, you may not be able to stay logged in or complete transactions correctly. Analytics and preference cookies can be disabled without affecting core platform features.

8Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services and fulfil our obligations. The following general retention periods apply:

• Account data — retained for the duration of your account and for a reasonable period after closure to handle any post-closure queries or disputes.
• Transaction records — financial transaction data is retained for a minimum period as required to support auditing, dispute resolution, and fraud prevention.
• Identity verification documents — retained for the period required following submission and for a further period after account closure.
• Usage and analytics data — aggregated analytics data may be retained indefinitely in anonymised form. Individual usage logs are retained for a shorter period and then deleted or anonymised.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you personally.

9Your Rights

As a Vasant Club user, you have the following rights in relation to your personal data:

To exercise any of these rights, contact our support team at [email protected] with your account details and the specific request. We will respond within a reasonable timeframe. Some requests may require identity verification before we can process them.

10Minors

Vasant Club is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, where confirmed, close the account and delete the associated data without delay.

We take the protection of minors seriously and encourage parents and guardians to use parental control tools to prevent underage access to betting and gaming platforms.

11Security Measures

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using industry-standard protocols.
• Secure storage with access restricted to authorised personnel only.
• Regular security assessments and monitoring of our systems for unusual activity.
• Two-factor authentication options for user accounts to add an extra layer of protection.
• Staff training on data protection and information security practices.

While we take every reasonable precaution, no system connected to the internet can be guaranteed to be completely secure. If you suspect your account has been compromised, change your password immediately and contact our support team. We will assist you in securing your account as quickly as possible.

12Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or improvements to our data practices. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users via their registered email address or a prominent notice on the platform.

Your continued use of Vasant Club after any changes to this policy constitutes your acceptance of the updated version. If you disagree with any changes, you should stop using the platform and contact us to close your account.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a privacy-related concern, please reach out to our support team. We are happy to help and aim to respond to all privacy queries promptly.

[email protected]

You can also find answers to common questions on our FAQ page or review our full Terms and Conditions for more information on how the platform operates.